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Q. What do I need to bring with me?
A. Please bring a photo ID and your insurance card with you.
Q. Is x-ray available?
A. Yes. We have x-ray facilities on site with x-ray technicians on staff
From 8:00 am until midnight.
Q. Can I get an x-ray without being seen first by a physician?
A. Yes. We will accept an order from your doctor for general x-rays and
the billing will be done by Papastavros Imaging.
Q. Must I make an appointment?
A. No appointment is ever needed.
Q. How soon will I be seen?
A. Unlike hospital waiting rooms, patients are seen in a very short time; often
immediately, depending upon the seriousness of the complaint.
Q. Do you refer patients to specialists?
A. Yes. We handle initial treatment for your medical need and if necessary,
we have a listing of appropriate specialists for your follow-up.
Q. What forms of payment do you accept?
A. We accept:
- Visa
- MasterCard
- Check
- Cash
Q. Will my health insurance pay for my visit?
A. Since there are many medical plans available through numerous insurance
companies, we can not know what your particular Plan will pay. It will depend
upon your coverage, co-pay, and deductible. Please check with your own insurance company if you are unsure.
Q. What about my co-pay, must I pay it at the time of my visit?
A. We ask that you pay your co-pay at the time of service. The amount is usually
located on the front of your insurance card under ER.
Q. How can I get a copy of my medical records?
A. Records can be sent to you or your family doctor upon request and proper
identification. There may be a charge for this service. Please call 302 738-6600 for further information.
If you are experiencing severe, possibly life-threatening symptoms, you should call 911 or
go to your nearest hospital emergency room.
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